Shipping

WE SHIP WORLDWIDE

Packages are generally dispatched within 5 days after receipt of payment and are shipped via DHL, FedEx, UPS or KoreaPost and tracking number will be provided. Please leave your phone number for safe and fast shipping.

All items will be shipped direct from FLATSEVEN warehouse located in South Korea to Worldwide! It normally takes 2~7 business days via Expedited Shipping and 10~25 days via Standard shipping service. Delivery time may be influenced by holidays, weather condition or customs clearance. 

IMPORTANT : The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.

* Shipping fee + additional handling fee will be charged rejected or unclaimed parcel.

Returns

We guarantee your satisfaction.

However, if you are not satisfied with the items you received, we offer hassle-free returns. 

As long as we receive the item back, we will give you a refund (excluding shipping costs) or exchange to the other items. 

Shipping fee + additional handling fees will be charged for return & exchange.

Items need to be returned within 30days from your receipt date. The items should not be used and in all original packaging with tags.

Please contact us to request return for instructions before return the item.

-SIZE ISSUES-

Most of our items are SLIM style and size units are different. The size is normally 1~2 size smaller than US and European size.

So we recommend you double check size measurement comparing to your clothesReturns

We guarantee your satisfaction.

However, if you are not satisfied with the items you received, we offer hassle-free returns. 

As long as we receive the item back, we will give you a refund (excluding shipping costs) or exchange to the other items. 

Shipping fee + additional handling fees will be charged for return & exchange.

Items need to be returned within 30days from your receipt date. The items should not be used and in all original packaging with tags.

Please contact us to request return for instructions before return the item.

-SIZE ISSUES-

Most of our items are SLIM style and size units are different. The size is normally 1~2 size smaller than US and European size.

So we recommend you double check size measurement comparing to your clothes

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